Archive for the ‘Search Engine Marketing’ Category


Great example of a tourism blog in action

Sally and Dan run Sunset Holiday Villas, providing a great Arthur River accommodation option for visitors to the remote west coast of Tasmania. They bought the property mid way through 2008, and we helped them plan an update to the website (Dan is Julia’s brother).

Sunset Holiday Villas - Accommodation in Arthur River

Sunset Holiday Villas - Accommodation in Arthur River

We could immediately see that the old website didn’t rank very well with the search engines, and that there would be a lot of opportunity to get more visitors to the site from organic search.

For a tourism operator, a blog is a brilliant tool for building search engine profile. I use the analogy of a sailing ship, with each new blog post acting like a new sail, catching more wind and helping the ship sail faster.

If you would like to see a great tourism blog in action, have a look at some of these posts:

The posts are short and to the point. They share something about the experiences on offer in Arthur River that is hard to find out elsewhere. I don’t know about you, but I want to try that Abalone!

And while the posts are great for people considering a visit to Arthur River, each post is a new web page in the eyes of the search engines, each attracting its own share of search engine visitors and building on the strength of the website as a whole.

If these seem like modest goals, they are. It is a gradual process building the profile of a website, and you don’t need to write like a rock star blogger to be effective in building your tourism business online.

Write regular posts like Dan and Sally are writing and the number of relevant visitors to your website will steadily improve. Blogs really work for tourism websites.


Blowing Your Own Trumpet on AdWords

If you are running a Pay Per Click advertising campaign such as Google AdWords, then you should be advertising your own brand name.

But what if you have the #1 search ranking on your brand name?

Well, you still should do the advertising.

This doesn’t seem like common sense. So I’ll point you to some useful articles to read:
Brand names outperform non-branded terms for PPC advertising

The Value of Branded vs. Non-Branded Search Terms

In a nutshell, it pays to advertise your own brand name.


How to attract visitors all year round

Does your tourism business have a ‘low season’? Most do, although not all. For example, the south-west of Australia is particularly good at attracting visitors all year round, and has become known as a place to search for a winter getaway, as much as an escape route from the winter heat.

You only have to check Google’s Keyword Tool to see that Australians looking for a winter holiday often search in Australia’s south-west.

And now the Top End tourism operators are stretching their busy season to embrace the summer wet season too, encouraging visitors to experience the tropical environment in full flow.

If you’re looking to attract visitors all year round, you need to know what it is about your business that is likely to attract them to the cold southern winter, the windy coast, or the hot wet northern summer.

I mentioned Google’s Keyword Tool earlier – this is a seriously cool application that has recently been enhanced to enable you to see what people search for at different times of the year.

So not only can you find out what Australians are looking for throughout the year, but how their thinking changes from season to season.

You can see here what the search volume trends look like for winter getaway keywords month by month.

As you would expect, most holiday-makers are researching their winter break during the summer months, except for those searching for a last-minute bargain.

Using this tool, you can check what Australians and overseas visitors are looking for at other times of the year.

The Keyword Tool has been developed to use in conjunction with Google AdWords, which is an advertising medium we recommend to our clients.

But you can also use the Keyword Tool to tell you what keywords to use in your site content to help your visitors find what they’re looking for.


Improving your chances with Google Local Search and the OneBox

A quick update to Jane’s post about getting onto page 1 in Google Search through Google Local search results.

Google Local Search and the OneBoxIf local leads are important to your business, then listings in Google Local Search can help you appear above the #1 ranked organic search results in the Google OneBox.

I’ve written a new article on the topic of Improving Your Rankings for Google Local Search.

Get listed. Get reviewed. Get cited.


Getting onto page 1 in Google search

captains-screen-snatch.pngGoing live this month is Captains by the Bay in Broome WA, who achieved a page 1 ranking in Google search results almost immediately. How did they do it?

After optimising and indexing their website with Google, they registered with Google’s Local Business Centre. This means when someone searches Google Australia for “Broome accommodation”, Captains appears on page 1 under Local Business Results.

As a destination-focused business, you can’t afford not to be registered with Google’s Local Business Centre – it costs nothing and also gives you a listing in Google Maps.

This is useful for your own site – once you have a Google Maps listing, you can capture a link that enables you to place the interactive Google map in your own site at no cost. It also makes it easier for people searching Google Maps for your accommodation or tour outlet.

Go to Glenn’s article on Google Local Search to find out how to register.


SEO target marketing starts with keywords

target market pngTargeting your market is a much more precise process online, because you can find out exactly what people are searching for, what search terms bring them to your site, and which ones keep them there the longest.

Interestingly, as this article explains, online searchers are looking for more and more specialised information. And this is where niche businesses like yours can benefit enormously.

But how do you capture the searchers who are looking for the services, products or experiences you offer?

The answer is through intelligent keyword research – I say ‘intelligent’, because it isn’t just a matter of looking at the most popular search terms. You need to find terms that are more precisely associated with your business, with fewer actual searchers.

For example, a business that offers dolphin encounters will be competing for attention on the search term ‘dolphins’, which attracts over 7,000 searches a day. But ‘swim with dolphins’ and ‘swimming with dolphins’ are each keyed in 96 times a day.

Here’s an opportunity not only to publish content that attracts a niche, but to attract a more precise search audience. You know from the search term exactly what they’re looking for.

It’s important to note here that ‘dolphin swimming’ gets 22 searches and ‘dolphin encounters’ just 4 a day. Knowing this is vital to your success. You could guess which phrases are being keyed in, but if you know, then you have a much better chance of matching your content to those phrases.

Remember too that the number of people visiting your site is less significant than the number of site visitors who find what they’re looking for on your site. Even more important is the number who book. So attracting people who are clearly looking for precisely what you offer is more important than attracting thousands looking for all sorts of other experiences and information.

How do you find out what searchers are looking for? I used Wordtracker’s free service for the figures given above. You can also take out a Wordtracker subscription to get access to more detailed keyword analysis.

Once you have keywords that are significant but not huge, you have a real opportunity to use them in your content, remembering to apply good search engine optimisation (SEO) techniques to attract people searching on those terms.

Glenn explains keyword analysis further in this article.


Is your site search engine friendly?

Fun onlineAnd what on earth does this mean anyway?

If a web developer has assessed your site and told you that it isn’t search engine friendly, have they explained what they mean?

The mystery of search engine optimisation (SEO) is a common frustration for small business operators. You end up paying a lot of money for someone to ‘fix’ your problems when in fact there’s a lot you could do yourself if you only knew what.

It’s a bit like running a car. Those who aren’t versed in the workings of car engines are forced to rely on others to fix the problem – and your mechanic is unlikely to take the time to explain how you can do it yourself and save yourself hundreds of dollars into the bargain. After all, they’d be doing themselves out of a job.

We are often asked by tourism operators to assess their sites and tell them why they’re not getting the attention they deserve from online searchers.

Glenn has written several articles on SEO and attracted the attention of SEO guru, Mike Moran, by publishing a post recently that explains exactly how to assess your own search engine friendliness.

Once you have assessed your site by following Glenn’s advice, consider your use of keywords, because accurate use of keywords in the right places will help to attract not just more visitors, but more qualified visitors.

Getting 100 visitors to your site and converting 10 is better than getting 100 and converting 1. By ensuring that you are providing exactly what your searchers are looking for when they key in their search words, you are significantly increasing your chance of conversion.


The secret of getting search ranking

MessageThe world of the web is a bewildering place for a small tourism operator. There are so many huge travel sites out there that it’s easy to feel like a very small fly caught in a vast web waiting to be eaten alive by the search engine spiders.

How on earth do you get attention amongst all the noise and flash?

First, have faith in the search engines.
Second, be authentic.
Third, be brave.

Search engine spiders don’t look for glossy, flashy websites. They don’t care how big your business is. They look for rich, relevant content. How great is that? This means you being authentic – talking online about your expertise, the experiences offered by you and your destination, and the people involved.

Make sure you optimise your site too, which simply means making it easy for the spiders to read the content. If you’re nervous about how to do it, this article demystifies the process.

Another important factor is inbound links. If there are other authoritative, high-ranking sites pointing to you, Google will take this to mean that you must know what you’re talking about.

Our travel sites zoomed straight to a 4/10 PageRank after just a few months of going live simply by paying attention to these factors: content, SEO and links.

What’s great about search engines is that they’re constantly onto those who try to fake it. So if a site tries to buy or sell links, they get penalised. Inbound links need to be genuine links prompted by excellent content on your site. And an inbound link is worth a lot more than a reciprocal link (i.e. you link to me and I’ll link to you).

Here are two of the best ways to get inbound links:
1. Have useful, relevant content on your site AND use your blog to link to useful content on other sites. Not only does this add value for your readers, but you’ll attract the attention of those other sites, and if they like what they see, they’ll add value for their readers by linking to you.
2. This is where being brave comes in – write articles about the travel experiences you offer and post them on article syndication sites, such as ezinearticles.com. Getting an article published on a site like this will automatically get you up to 3 inbound links from a high-ranking (6/10) authoritative site.

So the secret to getting search ranking comes down to:
Having faith that Google will rank you for the right reasons without bias (not forgetting SEO).
Being authentic in your content and your intentions when you manage links.
And being brave enough to publish your content beyond your own site.


OM4Tourism sites ranking high with Google spiders

We’ve just seen our first two sites designed specifically for tourism operators reach a Google PageRank of 4/10. This is an excellent result, and if you’re not sure why, I’ll explain.

iStock-Spider’s WebAn online marketing site is designed to get results.

It’s a dynamic system that attracts the site visitors you want, engages them in your content and converts them to paying customers.

To achieve this, your prospects first have to find your site, and many will do this by keying relevant search terms into a search engine – the top 2 being Google and Yahoo.

What Google “spiders” do when they search the web is decide which site pages are important enough to display in the ‘organic’ listing when someone searches on your keywords. By ‘organic’ listing, we mean the main listing on the left of a Google search results page, as opposed to sponsored links that have been paid for.

Here’s how Google explains PageRank to online searchers:

“PageRank relies on the uniquely democratic nature of the web by using its vast link structure as an indicator of an individual page’s value. In essence, Google interprets a link from page A to page B as a vote, by page A, for page B. But, Google looks at considerably more than the sheer volume of votes, or links a page receives; for example, it also analyzes the page that casts the vote. Votes cast by pages that are themselves “important” weigh more heavily and help to make other pages “important.” Using these and other factors, Google provides its views on pages’ relative importance.”

So a PageRank of 4/10 within the first few months of going live is a very good result for NingalooBlue.com and GreatOceanRoad-Torquay.com.au – many sites never make it that high.

However, there are other factors that help their sites to be found by their target readers. Google continues:

“Of course, important pages mean nothing to you if they don’t match your query. So, Google combines PageRank with sophisticated text-matching techniques to find pages that are both important and relevant to your search. Google goes far beyond the number of times a term appears on a page and examines dozens of aspects of the page’s content (and the content of the pages linking to it) to determine if it’s a good match for your query.”

This is where Keyword Analysis is essential. Having an authoritative site is important, but using the words and phrases that your prospects are keying in is vital. These are your keywords, and when Google spiders crawl the web looking for content that matches those keywords, you want them to find your site. Where, how and how often you use those keywords will help Google to make the match.

And before any of this can happen, Google has to be able to ‘see’ your site in the first place – that means submitting your site to Google for indexing.

So – there are 3 vital steps here:

  1. Create authoritative content on your destination or style of travel that attracts back links from equally authoritative sites.
  2. Carry out Keyword Research & Analysis and incorporate your top keywords into your site content, headings and tags.
  3. Submit your sitemap for Google indexing.