Archive for the ‘Websites’ Category


4 myths of website development and design

SailingFor tourism businesses, website development and design is like a coastline full of hidden rocks.

The choices you make right at the start can make the difference between a boat wrecked on the rocks and a yacht on the open ocean with wind in its sails.

I’ve written an article about the 4 most common myths we have come across when working with small businesses – particularly tourism operators. The myths are listed below, and you can read the complete article here: Website Development and Design – 4 Common Myths.

Myth 1. The best person to create my website is a graphic designer

If you were building a hotel, would you get the interior designer to choose the location, draw up the plans, construct the building, put in the wiring and plumbing, install the telephone and Internet system? Of course you wouldn’t!

Myth 2. When someone comes to my website, I need to grab their attention

Your website isn’t a billboard attempting to attract attention by distracting viewers from other things. It doesn’t need to shout, flash or entertain with moving images. It needs to inform – easily and quickly.

Myth 3. To create an effective website, all I have to do is put my brochure online

Transferring a brochure online to make a website is often the first step in online marketing, but a website is a bit like a sailing boat. It won’t go anywhere unless you remember to give it sails.

Myth 4. The more people who visit my website, the better

If 20 people enter Arcadia Bookstore and 1 person buys a book, then another 10 people enter Zenith Books and 9 people buy books – who wins? Arcadia got more visitors, but Zenith sold more books.

Tell us about myths that you’ve come across either by commenting here or by posting on our Tourism Marketing Forum.


Our latest website – encouraging online interaction

Boshack screen dumpGoing live recently is a new OM4Tourism website for Boshack.

Chrissy & Deryck Brockhurst offer Australian outback experiences within an easy drive of Perth, with a choice of lakeside camping, farmstay or hotel accommodation.

Notice that the home, tour and package pages all include a contact form at the foot of the page.

This is a strategy we have adopted and recommend to our clients, because we have found it increases the likelihood of site visitors getting in touch. Chrissy & Deryck are already seeing a significant increase in the number of enquiries they receive, because of the contact forms.

We believe this is simply because people will often have a half-formed question in their mind whenever they read a web page. Putting the form right there on the page makes it easy for them to put that question into words and click to send it to you.

Also notice the use of ‘outback’ in the domain name. This was a result of keyword analysis that told us this is an important keyword for Boshack.

This article explains more about choosing a domain name.


Converting your existing site for better online marketing

Live History HobartYou don’t have to create a whole new website to get better at online marketing.

Live History is an example of a site that we have converted to our platform, giving the business owners, Judith and Chris Cornish, more opportunities to get their story out to their target audience.

The new site has the same look and feel of the old one, and the content has been transferred to the new structure. So why is this one better?

Because it has all the online marketing tools that are vital for positioning the business, bringing in traffic, encouraging conversation, increasing conversion and boosting bookings. For example:

  • Keyword analysis told us to put Hobart into the domain name to attract more searchers wanting things to do when they visit the city, helping to put Live History on the Internet highway instead of the backstreets.
  • Like all OM4Tourism sites, this one is designed to be highly visible to search engines, bringing more traffic to Judith and Chris’s door.
  • A blog with email subscription enables Judith and Chris to post regular news and updates to keep visitors engaged and enrich their site content.
  • Clearer testimonials and accreditation are important conversion tools – they tell site visitors that this is a good quality experience.
  • Easy access to booking and travel information with a prominent contact form helps visitors to incorporate the tour into their holiday and encourages them to enquire and book online.

In addition, Judith and Chris now have access to Google Analytics to help them track where their site visitors are coming from and what terms they key into Google to get to the site. They can then incorporate these search terms into their content to attract even more attention.

Here’s Judith’s response to the site set-up process:

Thank you so much to both you and Glenn for getting us set up with this new site. I know that it won’t be long before I am blogging with the best of them and our testimonials are flowing in from satisfied clients!

As Live History develops, Judith and Chris will be blogging their news regularly and uploading more images and testimonials. As they develop new performances, they can add new pages to the site very easily – if you can manage Word, you can create a page in an OM4Tourism website. And as the content builds over time, so will the authority and PageRank of the site, turning it into an online magnet for Hobart visitors.


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